Told to try at “off-peak” times, but system still fails at 3am on Sunday morning
Source: Steve Watson
Day one was abysmal, day two even worse, days three and four passed and Americans were still reporting that they could not sign up for Obamacare. Now a full two weeks has gone by and NOTHING has changed.
CNN senior medical correspondent Elizabeth Cohen filed a report documenting the fact that she has attempted to sign up via the new government run health exchanges every day since the launch of Healthcare.gov – without success.
“I put in my user name and password and didn’t recognize it,” Cohen reports, demonstrating just one example of how she was unable to use the website. “Error messages. Page not found. System down. It’s been a tough nearly two weeks for Obamacare.” Cohen adds.
“I’ve been trying since day one to get an account and login healthcare.gov,” she says. “I failed again … and again … and again.”
Cohen notes that after being told by call center operatives to try again at “off-peak” times, she tried and failed to sign up at 10.30pm, 7.30am , and even at in the middle of the night at 3am on a Sunday.
Cohen told viewers that when she asked the administration for an explanation they “just keep telling me the volume has been very high, that’s why we’re having these glitches.”
As we documented last week, a new Associated Press poll reveals that 9 out of 10 people who have attempted to sign up for Obamacare online say they were not enrolled. The system has a 90% fail rate.
Tech news site Digital Trends reveals that CGI Federal received $634,320,919 in taxpayer money to construct Healthcare.gov, which amounts to more than was spent creating Linkedin ($200 million) and Spotify ($288 million) combined. It also amounts to more than was initially required to create Facebook, Twitter, and Instagram.
Fox News also reported last week that senior White House officials probably knew that the site was not ready when it was launched.
Robert Laszewski, a consultant with clients in the healthcare industry participating in the new exchange, said insurance companies were complaining “loudly” that the site had experienced problems before the launch. “People were pulling out their hair,” he told The Washington Post Wednesday.
The New York Times reports that Henry Chao, described as “the chief digital architect for the Obama administration’s new online insurance marketplace,” was “deeply worried about the web site’s debut” way back in March. Chao commented that he hoped Obamacare would not amount to “a third-world experience.”
Some might say that this is an insult to third world web developers.
The Times also quotes an insurance executive who has participated in many conference calls on the federal exchange. “These are not glitches,” the executive stated, “The extent of the problems is pretty enormous. At the end of our calls, people say, ‘It’s awful, just awful.’”
The Obama administration has still not released any figures on Obamacare enrollments.